Support

This page is for customers, partners, and marketplace users who need support, assistance, or guidance related to Pathian products and services.

How We Can Help

Use this page to request support or start a conversation about:

• Deploying standardized benchmarking and verification at utility scale
• Using the GEES Utility Benchmarking API
• Embedding weather-normalized performance analytics into OEM platforms
• Enabling Component-Based Incentives (CBI) and automated M&V
• Integrating through secure APIs and the Microsoft Azure Marketplace
• Subscription, access, or account questions for Microsoft Marketplace customers
• Partnering within a shared measurement ecosystem

Microsoft Marketplace Customers

If you purchased Pathian through the Microsoft Commercial Marketplace:

• Microsoft manages billing and subscription changes
• Pathian provides application, API, and analytics support
• This page is the primary support entry point for Marketplace users

Contact Pathian Support

Please complete the form below and select the appropriate topic.
A member of the Pathian team will follow up to understand your objectives and provide next steps.

Support hours:
Monday–Friday, U.S. business hours

Email us here:
📧 support@pathian.com